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Saturday, April 30, 2011

9:18 AM

CAR2GO Is On a Roll

I was fortunate to be able to attend the press conference announcing the launch of car2go in Vancouver this June.  As you would expect, it was an impressive and well-staged event.   Mayor Gregor Robertson was most enthusiastic and car2go CEO Nicholas Cole was able to work in some "Go Canucks" to take advantage of the hockey fever sweeping Canada right now.


(It didn't hurt that Vancouver's "liquid sunshine" let up for the morning, and don't ask me why, but just seeing a Smart car makes me smile.  So having several of them sitting around in their special white with blue car2go trim is a good sign.)

The plans car2go has for Vancouver are impressive - starting out with 225 Smarts (the new special car2go model), floating parking + designated on-street stations in certain areas; a large floating parking zone (18 sq. miles or 47 sq. km) and rates same as Austin - 35¢ per minute; $13 per hour or $66 per day and 45¢ per kilometer for trips over 200 per day.

Vancouver follows on the earlier announcement of car2go in Hamburg and recent announcement of a fleet of electric car2go Smarts coming to Amsterdam.   And it appears that several more cities will be announced this year, as well.  

Car2go joins Modo Car Coop (the very impressively rebranded Cooperative Auto Network) and Zipcar (offering premium service) in the traditional "round-trip" carsharing by the hour.  Meanwhile, on the launch day the Twitter-sphere had a flurry of Tweet and counter-Tweet about car2go.  The Modo loyalists were sticking up for the home-town company but, perhaps not surprisingly, the coolness factor of one-way seemed to dominate the conversation.  Zipcar was silent the whole time.

I've noted before that Daimler has used the phrase "personal public transportation" to describe car2go.  Given the unique aspects of the Smart car, it's an apt phrase.  Certainly there will be many people who will maintain memberships in both services - especially given car2go's willingness to give them away at first - using Modo for longer trips and when more people or stuff needs to be carried.  35¢ a minute adds up and $13 per hour if you're traveling outside of the zone makes it somewhat of a lifestyle statement.  (If you're traveling within the floating parking zone I think there's little reason not to end your trip when shopping or going to a meeting - if you're downtown and "your" vehicle is taken, there are almost certainly going to be others available nearby (you do have an iPhone, don't you?) and if you're in the outskirts of the zone, then the likelihood that someone will take the vehicle is very low - except if you've parked near a rail station.)  

So perhaps we'll have an interesting test of the competition of "mobility on demand" model versus the classic carsharing as an "alternative to car ownership" service.  (I don't think the demise of Austin Carsharing last year says as much about possible competition between the two services as it does about the viability of Austin Carshare.)

But the real test will be how Zipcar responds to this additional pressure.  They've been struggling to get traction ever since coming to Vancouver — the price differential compared to Modo for similar vehicles is significant.  Modo's rates are highly affordable $3 per hour + 40¢ for the first kilometers (declining to 15¢ per km for longer distances) or $33 per day.  Zipcar is $11/hour gas included or $75/day.  But I wouldn't underestimate Zip, especially after their recently completed IPO.


For me, the big unanswered question right now is about the transportation impacts of any "mobility on demand" service.  I certainly expect that a small percentage of walking, cycling and public transport trips will be shifted to the Smart cars.  But this is probably analogous to the increased VMT from non-car owning members after they join carsharing.  And I'm told that an evaluation by the University in Ulm is forthcoming.

It's worth noting that Car2go has set up a nice retail shop in Gastown and I expect they will do good business in walk-in memberships and customer relations.  (I've been very impressed by the activity I consistently see in the Zipcar store in downtown Portland.)  Something else that car2go has done right (at least I'm aware of it in Austin) is becoming part of the community - no small feat for corporate carsharing - they seem to be at or associated with many events in Austin - an event-ful town!  So, we'll see if they can replicate that engagement in VanCity.

Finally, this trip provided my first look at new Smart with the new (proprietary) telematics system with a very handy ignition key and card holder right in the unit (see picture) and integral navigation system (bravo Daimler telematics people).  Plus the vehicles have a solar roof - cool, eh?  (But what is a solar roof on gasoline car all about, anyway? See comment below for the answer. - DB)  

As always, getting into a Smart is an exercise in cognitive dissonance - it appears so tiny on the outside and yet feels so unexpectedly roomy on the inside.  The best thing about this new Smart is that Daimler seems to have finally overcome the jerky, uncertain autoshifting that I have found so disconcerting in the previous Smarts.

Car2go seems to be off to a good start in Vancouver.

Saturday, April 23, 2011

2:23 PM

Getting Enmeshed in The Mesh

I may be the only blogger out there who hasn't written something about the glories and potential and profits to be made from "collaborative consumption" - i.e capitalism meets sharing.  But here goes...

A while back I received a review copy of Lisa Gansky's The Mesh: Why the Future of Business is Sharing.  At the time I wasn't sure what to make of it.  I have to admit I'm a bit of skeptic (some might say "fuddy duddy" or worse) when it comes to books describing how to make millions from the latest trends. And the breathless style of this book did nothing to allay my concerns.

So, several months went by and the book sat around.  After having read the umpteenth blog post about Rachel Botsman, I picked up Gansky's book again and started reading.  Once I got past the first few chapters that read like Gansky had just discovered the secret power of the universe, I found the book had lots of useful ideas and is well worth taking a look at.

Basically "the mesh" refers to how networked we are and how to take advantage of web and mobile networks to run businesses to share stuff (physical goods) or provide news and recommendations through social networks (electronic word-of-mouth).  Gansky says the sweet spot for mesh-able goods are those that are "high cost and frequently used" (but I would add, not too frequently used, or people will want to own them).

So obviously carsharing fits right in to this description of "mesh" transportation, and Zipcar is duly noted early on in the book.  But it also applies to the various attempts to use the web and mobile phone tools to take "causual carpooling" beyond it's non-automated roots in "slugging".  The Mesh web site has an interesting list of mesh transportation services.

So, as I say, the book makes some good points that you may find useful.  It's a prime candidate for reading using one of the early pre-internet mesh services — the public library.  In the meantime, you can get a sense of the book's style which I had such a hard time getting past in this free Mesh Manifesto pdf. Enjoy.
1:42 PM

Avis tip toes into something that looks a LOT like carsharing

An article in the current issue of Auto Rental News magazine provides a preview of the latest effort of the car rental industry to respond to changing situation.


The comments were made by Larry De Shon, executive vice president of operations at Avis Budget Group, at the 2011 annaul Car Rental Show .   He described a pilot project Avis will be testing in Seattle - Virtual Car - basically automated car rental

The Virtual Car program will equip a fleet of 2,000 Avis Budget cars in Seattle with an on-board computer and GPS that interacts with the company's Wizard reservations system. 


Chris Brown, editor of Auto Rental News says the system could be used to expand an RAC's local market presence, "Regardless of length of rental-hourly, weekly, whatever-this could be a game changer."  He quotes DeShon, "Now the local market store is anywhere you can park five cars."

Thursday, April 21, 2011

10:25 PM

GoGet Offers Next Generation Carsharing Today

While I was finishing up my previous post about new service models, I got a tantalizing call from Nic Lowe of GoGet Carsharing, serving Sydney, Melbourne, Adelaide, and soon Brisbane, Australia.  What he had to tell me surprised and amazed me - they're doing a test of exactly the services I had been writing about:
  • On demand (no reservation needed)
  • Open ended (return it when you're done)
  • Pay by the minute (pay for what you use, not what you reserve)
They call it GoFree and it's very nicely thought out.  It's designed to answer to concern that every carshare member has had at one time or another - avoiding penalties for late return.   GoGet thinks it will be particularly appealing to business users but I think it will get plenty of use on evenings and weekends, as well.  Members can still reserve a regular GoGet vehicles in advance.

How are they implementing it?  Right now only selected members are being invited to test the system.  Certain vehicles at several pods are designated as GoFree vehicles.  To use a vehicle the member swipes their card over the reader but instead of opening the door it sends the member an SMS (text) message to verify they want to start a trip.  Responding to the message unlocks the door.   At the end of the trip, the member uses their card to re-lock the doors and sends a text message to GoGet with the word FIN to end the trip.

The trip is billed at a rate of about 8.5¢ per minute + GoGet's standard $0.35 kilometer rate, similar to GoFrequent hourly rate (Australian and US dollars are approximately the same).  Members still have fill up the gas tank if it gets lower 1/4 during their trip and they do have to return the vehicle to same station.

It's a refreshing reminder to see this kind of innovation, not from a giant multinational corporation, but an independent.   One of the reasons GoGet can test such a concept out is they've developed their own in-vehicle computer and scheduling software, which they market for fleet management purposes under the name Fleetcutter.  GoGet was started in 2002 by Nic Lowe and Bruce Jeffreys and since then they've been keeping their eye on the ball and have expanded to over 500 vehicles.

I think providing on-demand and open-ended trips makes the convenience of carsharing about as close to car ownership as I can imagine.  The lack of one-way option (either between stations or floating parking) doesn't seem like a huge disadvantage to me.   Like a lot of things in business (and life) implementing "mobility on demand" looks pretty simple, but getting all the details to fit together so that it works for the customer is hard work.

Best of luck, GoGet.  I think you're on to something big!

Friday, April 15, 2011

5:42 PM

Next Generation Carsharing

Given the recent innovations in carsharing service models, it's probably time made to think about the many variations a carsharing trip offering.  To date the standard model for carsharing is this:  Round trip, pay for the time you reserve and either pay for the actual distance driven (mostly used the North American non-profit and European) or pay for hours reserved with a generous helping of miles included per hour or day (Zipcar, Autoshare and other for-profits)

But there are many more variations that are possible, given enough money and technology, and these, I believe will constitute the next generation of casharing.  Here's my short list of options:
  • Round trip or one-way trips
  • Fixed ("station") parking or floating parking
  • Reservation-based vs. on-demand (may apply to both trip start and trip end times; but see next item); arguably an "instant reservation" is the same as "on-demand"
  • Specified return time vs. open-ended trip (no fixed return time)
Each has significant operational implications and some of these also have implications for the way the trip is charged: pay for actual time the car is in use vs. pay for reservation time. 

Mobility on Demand

Ever since the first demonstration of one-way/on-demand carsharing in Berlin in 2000 I've been trying to come up with a descriptive term for the different service model exemplified by the Daimler's car2go program, and now BMW's Drive-Now.  What I've ended up with is Dan Sturges' term "mobility on demand".  In my definition of MOD I focus primarily on the on-demand, open-ended aspect of the trips.  I'm not sure how important the one-way part of it really is

Finally, it's worth noting that defining what is a round trip or one-way trip isn't as easy as it looks.  Here's an example.  Say I take a car2go to a meeting, and release the vehicle while I'm in the meeting (taking my chances that either it won't be taken by someone else or there will be another Smart close by); two hours later at the end of the meeting I pick up the same (or other) car and drive back to my originating point.  However, since car2go has floating parking (at least in Austin) I probably wouldn't be parking in exactly the same place, further complicating how a round trip is measured.  Unless the system were specially programmed that would probably look like 2 one-way trips.  Of course this is nothing that a team of MBA's or grad students couldn't solve!

I have said before the mobility implications of Mobility On Demand services is staggering - not only the flexibility that such a service offers, but the implications for public transportation, parking, car ownership, etc.  And as I have also said before, I hope the providers of these new services will conduct (or provide the data to allow) detailed studies of the impacts of these services.

Wednesday, April 13, 2011

2:51 PM

The Super Highway for New Mobility

The Economist recently sponsored an excellent panel discussion about future mobility that I think you'll find well worth your 45 min. to watch.  And they weren't talking about plug in hybrids or ethanol fuel, either!

As the moderator, Vijay Vaitheeswaran, Global Correspondent for The Economist said, the US will be adding 100 million people and our infrastructure is already close to capacity for an increasing amount of time, so something is going to have to give.   

The panelists seem to be in agreement that the future we'll see smaller, lighter vehicles, new ownerships models (i.e. a lot more carsharing and ridesharing), plug a lot more reliance on communications supporting and, inn some cases in lieu of transportation.  The discussion about autonomous vehicles made a better case for them than I would have imagined.  One speaker made an interesting case for why 32 small vehicles might be better than a bus.  Sue Zielinski of the University of Michigan SMART program reminded everyone that where we're headed and what we need is a transportation system with many options.

The discussion is a good reminder that we're just coming to the end of our major (over)investment in the Interstate Highway system and that it will take a long time to build up new systems that are as comprehensive as it has been.  One speaker reminded us that in order for new systems to be embraced they have to be better than the what we already have.  (Hopefully, that doesn't mean our existing systems have to crumble and decay significantly before other alternatives start looking good!)


The participants are all heavy hitters in transportation.
Larry Burns, Director, Sustainable Mobility, The Earth Institute, Columbia University (formerly GM)
Bob Gilligan, Vice President, GE Energy, Transmission & Distribution
Jack Hidary, Founder, Jack Hidary Foundation
Petra Todorovich, Director, America 2050
Susan Zielinski, Managing Director, SMART, University of Michigan

By the way, the panelists refer to a "bubble car" video that wasn't included in the web segment.  Dan Sturges tells me it's referring to the GM-Segway EN-V concept vehicle and the video is likely this one posted on YouTube.  (Dan cautions that the video is a little misleading since vehicle is not designed to travel at the speeds that the simulation shows.  I guess you just can't get the "lure of the open road" mentality out of those old Detroit metal heads.)

And if you just can't get enough of this stuff, there's another interesting interview in The Economist video series with architect, designer and creator of the Curituba BRT system, Jaime Lerner here.

Tuesday, April 12, 2011

3:24 PM

Guest Post: Some thoughts about BMW Drive Now


I'm pleased to know Jose Paris, an innovative car designer (the itMoves EV) and very thoughtful about the car industry and new mobility options.  He recently posted this musing about BMW's new Drive-Now "mobility on demand" program to open soon in Munich, Germany.

He writes:

"Ivan, one of my coworkers here in London, has a funny way to describe his admiration for his former employer BMW; he just paces back and forth muttering they cover and master every single angle of the business, e.v.e.r.y single one, all while shaking his head in disbelief.

"Proving Ivan right, BMW announced last week that they were starting a premium car-sharing program in Germany.

"The news comes right on the heels of their February announcement of the i sub-brand, a division that wants to be to environmental vehicles what the M brand represents to performance, as well as the launch of i-ventures, their venture capital arm.

"Why would a conventional car company move into such a fundamental threat to their core business as car-sharing? While the launch of the i sub-brand is understandable from a product point of view, creating a venture firm and a car-sharing organization might seem, at first glance, odd. I see three possible explanations:  (Continue reading on Jose's blog.)

Here's a 5 min. "talking heads" video of the Drive Now roll-out press conference.

1:29 PM

Carsharing and Rental Car Taxes

A (hopefully) low-profile bill is passing through the New Jersey legislature that would exempt carsharing from the $5 per trip rental car tax, according to the Associated Press.

The measure is sponsored by Ruben Ramos Jr., D-Hoboken, and will certainly help that city's Corner Cars program (operated by Connect by Hertz), as well as Zipcar members in the Garden State.

The idea of taxing carsharing like a rental car transaction doesn't go away because:

  • Many people still don't "get" carsharing and continue to see it as some sort of "hourly car rental"
  • Governments are hurting for revenues and this look like an easy and fair (if you don't understand what carsharing is) way to increase revenues

To most of us exempting carsharing from rental car taxes is a no brainer.  In most places, rental car taxes are dedicated to tourism and convention promotion, but carsharing is primarily a mobility option for local residents.  So, on the most fundamental level, why would you tax something you want more of?  Yet, it's an issue that doesn't seem to go away and one that is probably going to have to be resolved on a state by state and possibly even, city by city basis.

New Jersey isn't the first place to struggle with this issue: Flexcar in Washington State also faced the issue a couple of years ago.  The state decided that some longer trips made in carsharing vehicles looked an awful lot like car rental trips and not like than the classic 4-5 hour around town carsharing trip.  Yes, some trips taken by carsharing may be as long as a car rental trip but, to me, if you just had to tax something, I'd base the distinction on whether the trip was they taken by people from out of the area or not (which Washington officials said was too difficult!)

Word to the wise: if your carshare isn't exempt from rental car taxes, why not?  It won't happen overnight but doesn't take that much time or effort.  Start by finding an advocate in the appropriate level of government (that the tax is levied at) to introduce legislation.  You'll have all sorts of supporters and few detractors.  Just be ready for one of the car rental giants to show up at the hearings claiming that car rental is "just like carsharing" (as they have done in Chicago) and should be entitled to the same benefit.  NOT! (until they show that they deliver the same benefits to society).

If you're wonky on the subject, the Tax Foundation posted this informed discussion about rental car taxation.  Thanks to RelayRides for Tweeting the link to this article the other day.

Saturday, April 2, 2011

2:09 PM

The difference between car sharing and car rental


In light of several new innovations in shared vehicle services, I think it is useful to review what the essential elements of carsharing are.  And why I consider some services, often referred to as carsharing, are actually car rental.

The simplest description of carsharing that I can come up with is this:
  • Unit pricing that includes fuel and insurance
  • Unattended access to the vehicle at trip start and end
Yes, there are other characteristics of current carsharing services - membership, parking, etc. but they aren't what make carsharing distinctive.   This means that Whipcar, and now Buzzcar, don't meet a key aspect of my definition - unattended access - since both require some sort key exchange.  And for what it's worth, at the present time two current P2P start ups in the US - Getaround and Relayrides appear to have 2 classes of vehicles in the fleet - those with technology and those without.  Of course, this "unattended access" could be easily provided with a simple mechanical lockbox mounted on a wall or post near the vehicle, as a number of carsharing companies have quite successfully employed over the years.

Another innovation that's gotten some press recently is the Peugeot Mu program.  While offering a wide range of vehicle types, it, also, does not meet my definition of true carsharing since (correct me if I'm wrong someone) members have to collect the vehicle keys in person.

Why is this important?

Don't get me wrong, I think car rental serves a useful function and p2p car rental, such as Whipcar, even more so (since it uses existing vehicles more efficiently and provides a gateway into shared vehicles for die-hard "can't pry my hands off the steering wheel" car owners).

The reason I think it's important to make the distinction between carsharing and car rental is because there is a large body of research that demonstrates substantial benefits to individuals, to cities and to the environment when people join and use carsharing - fewer cars, lower VMT, etc.  I would suspect that car rental might be able to demonstrate some of these benefits, although probably to a much smaller degree, but so far these companies have not commissioned any independent studies to validate their impact.  Until the benefits of other service models are quantified, I believe it is important that cities not extend privileges, such as marketing partnership, parking benefits, etc. that have been earned by carsharing.

Friday, April 1, 2011

12:40 PM

Zipcar IPO set for April 14


In filing yet more papers with the US Securities and Exchange Commission recently, Zipcar took the final step in its long process to sell equity shares to the public.  April 14 is the day when the marketplace will first say what Zipcar is worth.  

Since this is a carsharing industry blog, you may well be wondering why I have been so silent on such a major milestone in the carsharing world.  The reason is I'm a Zipcar stockholder.  (I got my tiny amount of shares as a co-founder of Flexcar and with the so-called "merger" of Flexcar and Zipcar, they became Zipcar shares.)  Under SEC rules, during the IPO process current shareholders must observe a "quiet period", so I have kept my comments to myself.  Like other industry observers, I've been fascinated by the operational detail revealed in Zipcar's SEC filings.   

The whole IPO process has been a long and involved, with detours to buy Streetcar in London and invest in Avancar in Barcelona, but hopefully the IPO will have a good outcome.  Although competitors might wish differently, a successful Zipcar IPO will be another sign that the world is ready for alternatives to cars and car ownership.